Returns & Exchanges

ROA Official Store is committed to your satisfaction, offering a seamless 30-day return policy for all unworn and original-condition fashion items. We ensure a transparent process to help you find your perfect fit or receive a full refund without hassle.

Return Process

• 1.
  Initiate Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside the box.

• 3.
  Ship Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.